Zvents Sees 35% Growth; Touts Power of Newspaper Network


Zvents, the events lister, is reporting 35 percent year-over-year growth with over eight million unique visitors, largely due to its powering events for 285 local media brands, including major newspapers and the NBC owned-and-operated TV stations.

CEO Ethan Stock cites Quantcast data showing Zvents Media Network as the 250th most used net on the Web, ahead of Citysearch (#267) and Local.com (#291). “We’re a very large local property by any measure,” he says.

The company, which has raised $32 million over its five year history, also claims it has been averaging 12,000 monthly event listers. These use the site to promote a wide range of local events and activities, including live music, performing arts, sporting events and community activities.

Of those listers, roughly 1200, or 10 percent, are now boosting their presence by taking out ads via self–serve – a percentage that Stock thinks will climb to 20 percent in 2010. The company also sells regional and national accounts via telemarketing and national sales, with top categories including major concert promoters, sports teams, casinos and home and garden events.

High end shopping, with its sales-oriented events, such as Williams Sonoma cooking demonstrations, are also becoming more important to Zvents bottom line. “There is a significant segment of consumers who perceive shopping as entertainment,” says Stock.

The key to the company’s future in local, however, is to stay away from the trap of focusing on directory-type advertising. Instead, Zvents will stay focused on events and shopping, he says, which have the most highly motivated advertisers. “They are also relatively concentrated in terms of the volume of advertising.”

Indeed, the company’s focus on events and advertising puts it most in competition with social sites such as Facebook and Google, rather than local sites such as Citysearch and Yelp, who may be more directory oriented, says Stock. Other events oriented companies include Eventful, and “new city guide” players such as Center’d and American Towns.

In hindsight, the company’s initial focus on teaming with newspapers “look like a very smart choice,” adds Stock. While newspapers are commonly disparaged in today’s climate for their declining circulation and advertising, “they have high repeat traffic. Much more than national partners.” Top Zvents newspaper partners include SFGate, the Denver Post, Seattle PI, Boston.com, the Dallas Morning News, the Atlanta Journal Constitution, New York Daily News, and the Orange County Register.

Stock also sees a major boost coming from renewed efforts in local from national partners such as AT&T’s Yellowpages.com, which has been an investor in the company ; and from MSN, where Zvents listings will be showing up in Bing, and trigger Instant Answers via Silverlight search.

Yelp Reaches Out to Apartment Managers


Yelp has been a roll, and is now reporting that it gets 29 million unique visitors a month. Given that, the company’s immediate challenge is to move beyond its core base of restaurant and shopping reviews and dive deep for Yellow Pages-arena services reviews, as well as reviews for classified categories, such as autos and real estate/apartments.

Restaurants currently make up 29 percent of reviews, while shopping currently makes up 23 percent. Other major categories include beauty and fitness (9 percent); arts & entertainment (8 percent); home and local services (7 percent); entertainment (5 percent); and nightlife (4 percent).

Apartments are certainly a good place for Yelp to concentrate on, especially given the youthful target sought by apartment managers. Almost half of Yelp’s users (46 percent) are between 18-34 years old, while 36 percent are between 35-49.

So it was no surprise that Yelp COO Geoff Donaker was out evangelizing the cause this morning on a Webinar conducted by NCI’s Apartment Finder, a leading publication for managers of mega-apartment complexes.

The evangelism effort’s a good idea. In a survey before the call, just 35 percent of the Webinar audience said they were already familiar with Yelp, and just five percent said they were already engaged with Yelp as a business owner. Sixty-one percent, however, said they had never heard of it.

Donaker told the Webinar attendees that while he hoped they eventually advertised on Yelp, he was mostly interested in getting them tuned into Yelp as a marketing resource and to get them to access their business owner accounts and improve their pages. He noted that most reviews on Yelp were actually positive ones and they shouldn’t be afraid of the community feedback.

Many apartment managers, however, have cold feet vis a vis reviews due to what Apartment Finder VP of Operations Judy Bellack suggested was “extremely negative” experience with one site in particular: Internet Brands’ apartmentratings.com.

Gannett’s Planet Discover Launches FinditNow


Gannett has always seemed to be a likely directory player. In fact, the world’s largest newspaper publisher owns a small group of print directories. It also provides a white-labelled online directory product to its media properties.

But as directories, search and user generated content have become more commingled, Gannett has gone a step further with the launch of FindItNow.com, a new directory product from its Planet Discover division.

Finditnow.com is national, but has been localized for specific markets. It is currently live in three markets: Rochester, Nashville and Burlington,VT. Only local information and content is featured. Key categories include Auto, Dining & Entertainment, Health & Medicine, Pets & Animals and Shopping.

The site is integrated with Facebook Connect, and users can add reviews, photos and business details if they register. In Rochester, 883 people have registered to contribute information; in Nashville, 828 people have registered; and in Burlington, 218 people have registered.

The site, in fact, is a lot like other search-driven directories, such as MerchantCircle, ShopCity, SMBLive’s Cloud Profile, and others. As with other sites, local businesses have the option of free or paid tiers. The paid tiers are set at $49 or $99 per month. Depending on which tier they choose, businesses can have preferred search result placement, company logo and dominant photo, extended business description, additional photos and unlimited coupons.

All-Star Lineup at Marketplaces 2010, March 22-24, San Diego


Marketplaces 2010 takes place just 7 weeks from now in San Diego (March 22-24). We are putting the finishing touches on the program, and have added MANY exciting new speakers in just the past few weeks.

The event is totally dedicated to the higher value/conversion/engagement ethos of vertical media. For sure, this isn’t one size fits all of newspapers and Yellow Pages anymore (but then again, these traditional media are rapidly verticalizing too).

Featured sessions include 5 big keynotes; Mike Boland’s Mobile Vertical Superforum; a preconference session on the Tools of Marketplaces, including experts on search, video, enhanced calls, online scheduling, promotion and classifieds.

We also have cutting edge panels on new directories and city guides; small business marketplaces; vertical ad networks; vertical search; content aggregators (a great session with Examiner.com CEO Rick Blair); and local retailers and marketplaces. To top it all off, there is a special “making money” session with Classifieds Master Tony Lee, Chief Alliance Officer of Adicio.

Our keynoters include:
* Jon Brod, EVP, AOL Ventures
* Jay Herratti, CEO, Citysearch
* Andrew Mason, Founder and CEO, Groupon
* Sam Sebastian, Director, Local & B2B Markets, Google
* Craig Smith, CEO, ServiceMagic

The Mobile Vertical SuperForum has eight great speakers:
* Sam Altman, Cofounder and CEO, Loopt
* Alec Andronikov, CEO, MoVoxx
* Craig Hagopian, President, LocalAdXchange
* Scott Jampol, Senior Director of Consumer Marketing, OpenTable
* Steve Larsen, CEO, CallSpark
* Alexander Muse, Cofounder, Big in Japan (ShopSavvy)
* Eric Singley, Mobile Product Manager, Yelp
* David Sturtz, Cofounder and CEO, RepairPal

Other featured speakers include:
* Ethan Anderson, Cofounder, RedBeacon
* Jeff Beard, President and GM, Localeze
* Rick Blair, CEO, Examiner.com
* Reed Brown, President and CEO, Matchbin
* Jim Delli Santi, Cofounder and CEO, AlikeList
* Craig Donato, CEO, Oodle
* Todd Dubner, SVP, Development, NCI
* Jennifer Dulski, CEO, Center’d
* Sean Fox, COO, Reply.com
* Jordan Glazier, CEO, Eventful
* Krista Glotzbach, VP, Marketing, Vast.com
* Martin Herbst, GM, Kijiji U.S., eBay
* Greg Isaacs, Exec Director and GM, AT&T Interactive
* Jaan Janes, CEO, Pulse 360
* Joelle Kaufman, SVP, Marketing, Adify
* Warren Kay, VP, Local, Fox Audience Network
* David Kidder, Cofounder and CEO, Clickable
* Tony Lee, Chief Alliance Officer, Adicio
* Colin Pape, CEO, ShopCity.com
* Ben Saren, Cofounder and CEO, CitySquares
* Julie Smith, Group Product Manager, SuperMedia
* Mat Stover, CEO, Local Matters
* David Vazdauskas, President, Local Thunder

Do you think it will be a great conference? Do you think you can do major business? Please get more info here; or sign up to register here. Rates are better in advance than at the door.

Monster Buys HotJobs From Yahoo


Monster Worldwide has bought HotJobs from Yahoo for $225 million. It will also be in charge of Yahoo’s recruitment content in North America for the next three years, bringing in perhaps another $100 million for the life of the deal from home page traffic, etc. As part of the deal, which closes in 3Q 2010, Monster also gets exclusive rights to negotiate similar arrangements with Yahoo’s overseas properties.

HotJobs has been on the market since Carol Bartz took over as CEO of Yahoo early last year (or even before). It hasn’t been clear if anyone would buy it for more than a fire-sale price. The deal’s price of $225 million does represent a significant discount from the $439 million that Yahoo paid in 2002, but it is more than some handicappers had been predicting.

The deal likely propels Monster well past Gannett’s CareerBuilder as the online recruitment leaders (by revenue). Lately, CareerBuilder’s lagging profits have become a drain on Gannett’s profits. Likewise, Monster today reported during an earnings call that 4Q revs were down 27 percent, and that it suffered a net loss of $2.1 million on 4Q revenues of $213 million.

For Yahoo, the deal is the latest in a series of selloffs. Notably, it sold its search business to Microsoft last year, and de-emphasized other areas such as shopping and small business. It has also been rumored to put some of its other verticals in play as well.

HotJobs, of course, had been the original glue that brought Yahoo and the newspapers together. But the consortium has lately been focused more on using Yahoo’s APT behavioral targeting advertising platform. Some members of the consortium already use Monster.

Recruitment remains a huge category. But in recent years, it has been challenged by the recession. It has also become a major battlezone driven by technologies, such as semantic search-and-match job listings, mapping and communities of interest. Indeed, a growing part of the market has moved to niche specialties, such as trade associations etc. At the same time, ancillary verticals such as vocational education, relocation and job fairs have proved to be less important than once thought.

FullSlate: Online Scheduling as ‘Deep Leads’


In the quest to produce good leads, no stone goes unturned. In coming years, one of the best sources of leads may be online scheduling (or “appointment calendars”). Former YPG executive JP Lion is working on scheduling solutions with Maxipage. Bookfresh has concentrated on scheduling as its differentiator. Now along comes FullSlate.

CEO Bill Lange says that his two-year-old online scheduling company may look like a simple utility, but it plays a much larger role. “We’re a revenue generation and business growth tool for the SMBs, resellers and partners we work with,” he says. “Consumers want to complete the deal online, and this gets you closer to the revenue.

“In the short term, it is a huge differentiator,” adds Lange. “In a couple of years, it will be a ‘must have’ feature.”

Top categories for FullSlate have been alternative health care, message therapists, fitness centers, hair and beauty salons, pet groomers, and mental health therapists and counselors. “These people live and die by their schedules,” says Lange.

FullSlate is pursuing its customers via a number of channels, including companies that create and promote online presence; general website builders; vertical website builders; vertical directory/trade associations; city guides; Internet Yellow Pages; and SMB resellers. The site has also been surprised by the high degree of organic growth it has achieved, in part by being listed by SMB sites such as GoDaddy and Web.com.

One thing it won’t try to be is a destination site. “ We are not doing that,” says Lange. “We provide the conversion element.”

The company’s business model relies on offering free trials of 10 appointments, and then converting to monthly subscription fees that typically range from $29.95 to $49.95. Pricing is generally based on the number of employee schedules are maintained.

One of the company’s newest customers is Goodtherapy.org, the #2 therapist site (after Psychology Today) with 3,000 mental health therapists. It sees its business doubling or tripling in 2010 and eventually working its way up towards the 600,000 practicing therapists in the U.S.

CEO Noah Rubenstein tells us that the addition of online scheduling “is something we’ve been wanting to do for a long time. Therapy is a unique service in which relationships are very important.”

Rubenstein sees the feature giving a boost to his conversion numbers, and adding value in terms of retention. “It will help lock-in members for the long term,” he says. He especially appreciates that members can access their schedule via FullSlate, GoodTherapy.org or their own site.

FullSlate CEO Bill Lange is speaking on the Tools of Marketplaces precon at Marketplaces 2010 March 22-24 in San Diego.

Local Onliner Book Review: Ken Doctor’s ‘Newsonomics’


The debate about the future of journalism reached the height of silliness last year when journalist-turned-banker Steven Rattner suggested that The New York Times be subsidized by the government like the BBC. But the economics of journalism has always driven the format, aside from journalistic labors of love ranging from penny savers in colonial times to hyperlocal blogs today.

As recounted in Ken Doctor’s valuable new book, Newsonomics, “the institution of American journalism owes more to the institution of the department store than the First Amendment “– a 1988 comment attributed to Knight Ridder exec Jim Batten.

But what’s happened? The department stores have consolidated and shifted much of their marketing; big chunks of paid classifieds have been Craig’s Listed; and the circulation (audience) has increasingly moved down the slippery slope to a potpourri of “continuous partial attention” news channels. Indeed, the details found in newsprint aren’t always especially sought after. As Doctor notes, just 44 percent can be bothered to click past the headlines in news aggregators like Google News to get to the original source.

Dead. Dead. Dead. Nobody in their right mind would plan a future at a newspaper or TV news broadcast anymore, right? But then there is this inconvenient statistic: applications to journalism schools have more than doubled in the past several years – even with tuition bills exceeding $50,000 at the elite institutions.

For the journalist who will pursue his or her avocation, plentiful options exist, notes Doctor, a former Knight Ridder Digital exec and publisher at newspapers and alternative weeklies who currently does analysis for Outsell, inc. and writes the Content Bridges blog. The solutions are structured in the book as “twelve new trends that will shape the news you get.”

The trends are right on and more than familiar to our Local Onliner audience (“Itch the Niche!”). But happily, Doctor avoids the blue sky and covers the bases with the aplomb of an all star. His comprehensive review, interesting detail and demand that the relationships between business and journalism be creatively re-explored makes this a valuable book for those who care about the future of journalism, and its critical role in democratic societies.