MojoPages Claims Traction; Announces Deals with Key Players

Despite some traction by sites like Yelp – ok, specifically Yelp — the hybrid IYP/ratings-and-review segment remain something of a question mark in the industry. It remains to be seen whether such sites can attract a large number of frequent reviewers and users – and not just recent college grads and/or mother-aged women. It also remains to be seen whether they can cross the chasm out of restaurants and bars into the gold mine of services traditionally mined by Yellow Pages.

Besides Yelp, other sites abound, including Cox’s Kudzu, Boorah, Loladex and Citysearch’s InsiderPages. But it is hard to get a handle on how well they are doing. MojoPages, a newer Yelp-like site, reports it has been making progress.

A year out of the gate, the San Diego-based site claims a solid base ofd 500,000 user reviews and 100,000 local advertisers across the U.S., mostly on the backs of partners including SuperPages.com, Marchex, ServiceMagic and ServiceMaster. It also has coupon distribution with ValPak.

President Jon Carder, a 29 year old vertical search pro who sold his first, baby-oriented venture to IdeaLabs, says the site has been seeing steady growth. He acknowledges the comparisons to Yelp and others, but says Mojo has been developing its own unique mix of features, including video reviews, email notification for reviewed businesses, and an “ask friends” feature. It also has set its algorithms to bring up more relevant results.

A search on MojoPages for Carpet Cleaners in Sen Diego will get you mostly relevant results, he says. If you do a search for carpet cleaners in San Diego on Yelp, he says, “six of the ten results aren’t even carpet cleaners.”

AOL Reinvesting in Local Products

AOL may have trouble on several fronts, but it still gets millions of users and it intends to fully leverage them at the local level, per Chris Spanos, Director of Search Verticals, who was speaking at Kelsey Seattle. “Given its scale, local just hasn’t been getting fair share.”

Spanos says the local products will be receiving people, money and time. There will also be vertical investment in autos, travel and health. Previous regimes didn’t see rich opportunities in local and under-invested in the local products, he notes. They also didn’t leverage the relationship between the local sites and Mapquest, which remains the #1 mapping site. But that will change, especially as the city guides and Yellow Pages get relaunched.

AOL is also going to transform its sales effort. While dedicated local sales won’t be brought back, circa late 1990s, new self-serve and partnership efforts will be introduced.

Cars.com, Google at Kelsey Seattle: ‘Google’s Place in Verticals’

Google is a collaborative partner with all verticals, and generally speaking, has no interest in competing with them, per Adrian Madland, Google’s head of automotive strategic partnerships, who was speaking at Kelsey Seattle.“We love all the vertical people in the room,” said Madland. “We don’t do verticals. We try to make them better. We want to focus on search”

Certain verticals, however, have been singled out by Google as unique business units, which no doubt gives pause to competitors, however innocent Google’s efforts may be. “Automotive has been so successful for us that we have broken it out for a special focus,” noted Madland, a former exec at Ford Direct.

Madland also volunteered that there have been some misunderstandings about Google efforts such as GoogleBase, Google’s giant aggregation site. It is “not about taking over classifieds,” he emphasized. “It is about driving people to classifieds. Our goal is to partner.”

Cars.com President Mitch Golub, speaking on the same session, noted that his company, part of newspaper-owned Classified Ventures Inc., was one of those that are partnering with GoogleBase. “We participate because we want to see what Google is up to,” he said.

Golub didn’t specifically challenge Madland’s claim of disinterest in entering the vertical marketplace. But he complained that different parts of Google seem to be unaware of what the other parts are doing. “There is a complete disconnect between the people working on verticals and (those working with) business partners, like us,” he said.

Whether or not companies like Google ultimately intend to compete, Golub doesn’t believe they constitute a real threat because they aren’t really positioned to do much selling at the local level. The challenge for Google is the sales component. They can do back-end reporting but won’t get far without local sales staff. “We don’t have 700 sales people because we want to have 700 people,” said Golub.

True, Google has done well having third parties sell AdWords for it –including some newspapers. But Golub believes there is also little prospect of collaborative selling between Google and Cars.com (and newspaper sales staff dedicated to auto). “If you think newspaper people going to go out and try to sell your products, they are smoking something,” he joked.

Generally speaking, Golub added that vertical sites have a major advantage over other publishers: “Consumers love our advertising.” He added that newspapers are beginning to finally bet big on vertical sites such as his. But it might have been better if all along, traditional media had been investing three to four percent of their revenue in R&D. “The LA Times didn’t do this three years ago. They didn’t have to.”

(Most of) Admission Corp. Sold to Cobalt

Admission Corp. has sold its Spotlight Ads division to Cobalt Group, which provides services to over 40 percent of U.S. auto dealers. The company retains control over its intellectual property and Marketplaces businesses, which account for a small piece of its annual revenue, according to company president Sarah Pate. Those businesses will be sold separately.

Twenty-two of Admission’s 31 employees are being offered contracts by Cobalt, and the company’s San Ramon office will remain open.

Admission is the descendant of iPIX virtual tours used by Realtors and others. It pioneered the use of online product pictures by eBay, and has contracts with many newspapers, Yellow Pages companies and others. It has lately focused on the proprietary Spotlight Ads technology that enables users to search for classifieds and receive an interactive banner of info laden thumbnails in return.

Pate says Cobalt was impressed by small trials it had conducted with the Spotlight Ads, where it saw results double when effectively targeted. She anticipates that Cobalt will be effectively positioned to go after dealer dollars for inventory, and also seek a piece of the $3 billion now assigned to dealer associations, who currently have little or no presence in Internet marketing.

Yahoo!’s Michael Yang at Kelsey Seattle: Verticals Front-and-Center

If you believe at all in the “marketplace” vision of next generation commerce, it is hard to dispute that Yahoo! remains front –and- center as a verticals factory. This core strength of Yahoo!’s is especially important to note in the wake of Microsoft’s pullback from acquiring the company.

What accounts for Yahoo’s focus on verticals is the critical “engagement of advertisers and publishers” in areas they wish to target, noted VP Michael Yang, who runs autos, real estate and now health for Yahoo! “Yahoo! aspires to be the starting point of the Internet,” he said at The Kelsey Seattle conference. “We want to increase the size of the funnel at the beginning level (awareness).”

Yang argued that the company’s goal with verticals is to be #1 or #2 in each area. In the case of finance, news and sports, it is already there. “In other areas, we aspire to do that.”

Yahoo!’s traditional focus on community also informs the development of every vertical. “It is where automotive is going, and where we are taking health,” said Yang. “We are taking a truly national, centralized experience” and “trying to be holistic.” Yahoo! is also focused on “exposing new data” wherever relevant.

(This post is excerpted from an advisory written for Kelsey Marketplace clients)

Kelsey Seattle: The Wrap (and Links)

So – our Drilling Down on Local: Marketplaces event in Seattle has finally come and gone. There were some challenges here and there. But in the end, we successfully specced out the Marketplaces vision, and the age-old idea (from Clue Train Manifesto, Circa 2000) that “Markets are Conversations.”

Indeed, two weeks ago The Kelsey Group released research suggesting that vertical and classifieds marketplaces were going to amount to 24 percent of interactive advertising by 2012. This conference showed how it can happen.

There were 46 speakers in all, and most were terrific. My favorites were probably Rich Barton from Zillow, Rob Barrett from LA Times, Michael Yang from Yahoo and Merrill Brown. Other people would probably have a totally different, equally legitimate list. Erik Jorgensen from Microsoft? Mitch Golub from Cars.com? Garry Galinsky from CallGenie?

It was a great privilege to work with Matt Booth and Neal Polachek in producing this great big, 2 1/2 day thing. Special thanks to the 467 attendees (and 26 sponsors) who were willing to try some new things, learn from each other, visit the Space Needle (and eat unlimited Dove bars).

In the works are a couple of extensive, important posts. And maybe some random notes. But for now, you could get caught up in the great rundowns by our hard-working Kelsey team, and by Andrew Shotland’s highly recommended Local SEO Guide and Kate Kaye at ClickZ. I really enjoy their writing.

Media News Group Adds Health Vertical

Media News Group, the fourth largest newspaper publisher with titles such as The Denver Post and The San Jose Mercury News, has teamed up with TauMed to launch a video-centric health vertical. The vertical launches this month at four of MNG’s smaller papers. It will eventually be incorporated across the chain. Other local media partners are also being lined up.

TauMed, which is privately funded and has 12 employees, is the brainchild of Tauseef Bashir, a former executive with FAST Search and Transfer, the search company recently acquired by Microsoft. FAST’s influence is readily apparent in the service’s intent to make every action searchable. (Media News Group is also a FAST client). “All the information is search driven,” says Bashir.

As with other health portals in the marketplace, the service isn’t focused on local information other than directory content featuring doctor and hospital search. More local content will come in a second phase, says Bashir. The local effort will be aided by the promotional, sales and editorial capabilities of the local syndication partners. Ratings and reviews are probably the core of the local experience, he notes. The site will also be mobile enabled.