Peter Krasilovsky's

Local Onliner

Jan 26
2012

New Vertical Focus: On Demand ‘Maintenance’ Info

The focus for vertical sites is likely to shift in coming months. In addition to regular features, such as listings, many vertical sites will also begin to blend personalized or on demand “maintenance” information with various social media features such as scheduling and reviews.

We’ve seen it with garden and health sites, and also, increasingly, with car maintenance sites. DriverSide and RepairPal, both launched in 2008, have pioneered the personalized garage approach, which links car owners with auto diagnosis and leads to service providers.

A new site, CarCareKiosk, aims at DIYs — Do It Yourselfers. Founder Hans Angermeier, a former investment banker, has developed the site to provide car owners with “how to” videos that are specific to their car make. AT&T/Compete research shows that “How to” videos are major drivers for vertical sites. The site now has 8,000 car repair videos in its library.

Based in Milwaukee, CarCareKiosk has a team of seven who work with new and used car dealers to contribute videos on everything from how to check your own oil to changing the cabin air filter. “Every car is quite different – the cabin air filter on one car might be behind the glove box on one model, but in a completely different place on another car,” says Angermeier.

CarCareKiosk currently has a PayPal “donate” button for support the site, but Angermeier says he expects to sell some search-based advertising. There is also a directory for finding local mechanics, a la RepairPal and DriverSide, but that is just at a starting phase.he real target are used parts manufacturers. Sites such as eBay Motors are stores onto themselves.

He cites research showing that used parts will account for $43 billion in sales in 2012 and $47 billion in 2013. The poor economy might be contributing to people keeping older cars and maintaining them, and also doing their own work, he suggests.

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Jan 23
2012

Gilt Groupe Lays off Gilt City CEO, Closes Several Local Offices

Gilt Groupe confirmed today that it is eliminating off 10 percent of its staff, including Gilt City chief Nathan Richardson and Park and Bond CEO John Auerbach.

The layoffs at the luxury-but-discounted goods provider includes closures of several Gilt Groupe offices, including Atlanta, Seattle and Dallas, and several Gilt City offices inherited from last fall’s BuyWithMe acquisition, including San Diego, Houston and Philadelphia — a purchase that occurred after BuyWithMe ran out of money.

Gilt Groupe CEO Kevin Ryan implied in an interview with AllThingsD that Richardson and Auerbach were more oriented towards “start up” modes, suggesting that development will continue. We would expect the separate companies to consolidate under one roof.

Speaking at ILM East last year in Boston, Richardson said the site had strongly differentiated itself from other deals providers, leveraging Gilt Groupe’s upscale list of five million members. He also noted that Gilt City’s flash sales approach — which put items on sales until inventory was depleted — provided higher average dollar values and better email open rates.

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Jan 21
2012

Home Depot Buys RedBeacon

The Home Depot is set to significantly boost its home contractor leads network with today’s acquisition of RedBeacon. No price was announced for the acquisition, which puts Home Depot in the same boat as Sears, which has been quietly developing ServiceLive, its own contractor leads service.

RedBeacon, which takes a 10 percent commission for service jobs, was one of a number of socially driven leads companies that started in the 2008-2009 time frame. Others include Cox’s Kudzu, which has developed an intriguing partnership with Scripps’ HGTV; The Washington Post’s Service Alley; LikeList, HelpHive, and Thumbtack. The latter received $4.5 million in venture funding last week.

Last year, Red Beacon announced $7.4 million in funding from Mayfield and Venrock, but it hasn’t been easy sailing for the company. The service never landed media partnerships that it had been hoping for, and replaced its founder last year with new CEO Anthony Rodio. It has, however, managed to launch services in nine markets. Under Home Depot, one assumes it will take a national approach to contractor leads.

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Jan 20
2012

The Super Lineup at ILM East March 26-28 (Boston)

ILM East is coming back to Boston March 26-28 with a lineup of do-ers and innovators that are transforming and re-defining the local space.

Highlights include a featured keynote from industry legend Ted Leonsis (Groupon Vice Chair/Amex Board Member/Sports team owner/AOL mastermind), along with keynotes/interviews from Jason Calacanis, Leslie Berland, Jay Herratti, Michael Zimbalist and Michael Silberman.

Other highlights of the 2 ½ day event includes a pre-conference rundown on Local search run by Andrew Shotland of Local SEO Guide; a full plate of Top BIA/Kelsey research and forecasts; a special Venture Capital panel; and innovator panels on Social, Mobile, Deals, Video and Hyperlocal (the latter co-moderated with Merrill Brown.)

KEYNOTES/KEYNOTE DISCUSSIONS
Ted Leonsis: Owner, Monumental Sports (Washington Capitals, Washington Wizards;) The Vice Chair of Groupon;, Board member of Amex, former Vice Chair of AOL; Author, The Business of Happiness
Jason Calacanis: CEO, Mahalo; Investor. Calacanis’ career has been at the cutting edge of local and social media and reflects all the big trends, from his development of The Silicon Alley Reporter to Weblogs (AOL), Mahalo, and the creation of TechCrunch50 and Launch.
Leslie Berland, Vice President, Social Strategy, American Express. Berland’s a major deal maker deeply involved in Amex’s mega FourSquare and Facebook deals.
Jay Herratti, CEO, CityGrid Media. Herratti always gets top rankings at our events. He runs IAC’s super quad of the CityGrid Media Network, Citysearch, UrbanSpoon and InsiderPages.
Michael Zimbalist, VP, Research Operations, New York Times Co. Zimbalist leads the NYT’s 12 person research unit. He’s deeply immersed in cutting edge social, mobile, tablet and video efforts.
Michael Silberman, GM, New York Magazine Silberman is the mastermind of NYMag’s development of a super set of verticals catering to the “New York state of mind.”).

FEATURED SPEAKERS
Bill Bice, CEO, SpaBoom
Merrill Brown, co-founder. MSNBC.com, Court TV
Jim Douglass, EVP, Cartera Commerce
Jere Doyle, CEO, EverSave
Walt Doyle, CEO, Where
Adam Japko, CEO, Digital Sherpa
Maria Kermath, Dir.,, New Tech & Sales Apps, AT&T Advertising Sales
Mark Josephson, SVP, AOL Local
Charlie Kim, CEO, Next Jump
John McIntyre, CEO, Pixelfish
Randa Minkarah, SVP, Revenue, Fisher Communications
Randy Parker, President, SMB Apps
Mark Schmulen, GM, Social Media, Constant Contact
Andrew Shotland, Publisher, Local SEO Guide
Andy Slater, VP, Digital Agency Sales, Katz 360
Christopher Tippie, CEO, FindNSave
Darren Waddell, EVP, Product and Corporate Marketing, Reply.com

Join hundreds of senior level local executives at ILM East for the local community’s best networking and insights. You can register here for earlier bird rates.


Internet Pioneer Ted Leonsis

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Jan 19
2012

Local’s Spreebird Broadening its Approach to Deals

Local Corp. has branched out in several directions in an effort to leverage its local platform. It has recently acquired Krillion (retail and product search) and Rovion (rich media platform and integration). Another major effort is its development of Spreebird, a deals company being built on top of its acquisition of Southern California’s Screamin’ Deals.

Spreebird has been mostly differentiated in the deals space by its profit share with local schools or charities. Users can designate which school or charity they want to designate 10 percent of the deal’s net proceeds for. To date, $650,000 has been donated, or 10 percent of its net profits.

The site, after roughly six months, has now unveiled a new look that gives it a stronger visual ID that is more feminine (more than 80 percent of its users are female.) The site has also revealed a new tagline: “Shop Smarter. Make a Difference.”

SVP Malcolm Lewis tells us that the site is really focused on providing a better shopping experience, and isn’t limiting itself to typical deals entitles such as restaurant and spa deals. A recent deal, for instance, sold several hundred sets of bath towels and bedding, he noted.

Deals are being highly targeted based on a number of algorithms for location, purchaser history and the popularity of the deals category. The algorithm will recognize buying patterns, he says.

Spreebird is also set to move beyond deals, which is just one of six promotional categories that he envisions (but won’t reveal.) The site is also very mobile-centric, with a “significant percentage” looking up deals via daily alert emails and mobile browser, although the percentage actually buying from mobile is much smaller.

In all, Lewis envisions that Spreebird isn’t trying to be a generic deals site. He thinks the site could compete as a strong premium niche, “like Volvo.”

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Jan 19
2012

GoLocal 24: Positioning Hyperlocal at the Top of The News Cycle

The decline of newspaper readership opens a door for other media to head the news cycle, with everything else trickling down to the TV and radio stations and Web sites that feed off the original content.

That’s the premise for GoLocal24, a local news and lifestyle content company that started with a website and broadcast partnerships in Providence, R.I., and will add a Worchester, MA site in February. The site has seed funding from Angel Street Capital and 10 people on staff — including a well known local news personality.

Founder Josh Fenton says he lived-and-breathed the news cycle as a Hill staffer in Washington, and later as the owner of an ad and PR agency. The decline of newspaper readership has convinced him that there “is a likelihood that the newspaper that drives the news cycle will cease to exist. Already, newspapers have “no relevance” to most consumers under 45 years old, he says.

Launched last year, GoProv is likely partially responsible for a decline of Belo’s Providence Journal website, which Fenton says is down 30-40 percent since last summer. Local readers “have had a choice for the last 12 months. We’ve broken more news stories” – quite a claim for such a small site, given the large newsroom that The Providence Journal has.

Multi-channel targeting is the key, notes Fenton. Right now, GoProv is acting as the news source for Channnel 10 NBC and four Clear Channel radio stations. “We go on drive time with the big story of the day, and also to their websites, where we are the local news widget,” he says. Some of the stories, in fact, break on the broadcast stations, then push back to the Website. In addition to breaking news, GoProv is producing a five minute clip of daily news, using two anchors.

Video, in fact, is seen as a great asset as the site preps its Worcester, MA site. Living in the shadow of Boston, there is no network TV station affiliate in Worcester, although it is a city of one million people. “You never have Worcester or Worcester county news on the Boston stations, unless something really horrific happens,” says Fenton.

Social media also plays a major role in building the company. Roughly 20 percent of its traffic derives from Facebook, where it has 85,000 social relationships between fan pages, writers, friends and other social assets, notes Fenton. That number may be ramped up more as additional media outlets come on board. The company is currently in discussions with a sports radio group.

Leveraging a social competency is also a vital component for the company’s advertising relationships. More than 30 advertisers buy a broad package that can include display ads, rich media, email promotions, inclusion in deals and social blasts. The site, in fact, has been cash flow positive since it was seven months old.

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Jan 9
2012

Thumbtack Raises $4.5 Million

Thumbtack, which has set itself to compete against Angie’s List and ServiceMagic in the SMB leads space, has raised $4.5 Million from Javelin Venture Partners, with MHS Capital and Tim Draper participating.

The eight person San Francisco company, founded in 2009, claims nearly a quarter million active merchants — up from 150,000 in July — and “hundreds of thousands” of visits. Founder Marco Zappacosta tells us that the company continues to scale well on “both sides of the marketplace” — merchants and consumers. He says the company will use the funds to hire 12 people as soon as possible, and focus on building the user experience. “The money is all about investing in the experience and really develop a marketplace solution,” he says.

Zappacosta notes that the company provides standard features such as quotes and finding the right people, but “there is a lot more we can do.” For instance, Zappacosta hopes to add payment and invoicing capabilities throughout the site, as well as scheduling.

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  • Events

    ILM East: The Largest East Coast Local Show
    Boston March 26-28

    Keynotes
    Ted Leonsis, Vice Chairman of the Board, Groupon +++
    Jason Calacanis, CEO, Mahalo
    Michael Zimbalist, VP, Research Operations, New York Times
    Jay Herratti, CEO, CityGrid
    Leslie Berland, VP, Social Strategy, American Express
    Michael Silberman, GM, NewYorkMag.com

    Featured Speakers
    Bill Bice, CEO, SpaBoom
    Merrill Brown, co-founder. MSNBC.com, Court TV
    Jim Douglass, EVP, Cartera Commerce
    Jere Doyle, CEO, EverSave
    Walt Doyle, CEO, Where
    Adam Japko, CEO, Digital Sherpa
    Maria Kermath, Dir.,, New Tech, AT&T Advertising Sales
    Mark Josephson, SVP, AOL Local
    Charlie Kim, CEO, Next Jump
    John McIntyre, CEO, Pixelfish
    Randa Minkarah, SVP, Revenue, Fisher Communications
    Randy Parker, President, SMB Apps
    Mark Schmulen, GM, Social Media, Constant Contact
    Andy Slater, VP, Digital Agency Sales, Katz 360
    Andrew Shotland, Publisher, Local SEO Guide
    Christopher Tippie, CEO, FindNSave
    Darren Waddell, EVP, Reply.com

    Welcome

    Thanks for coming to my personal site. Most of the content on this site is also found on BIA/Kelsey’s Local Media Watch, which includes material from other BIA/Kelsey analysts. I am a Vice President with BIA/Kelsey, and am focused on the Marketplaces research program.

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