Comments on: Online Case Study: Gib Olander Buys a House http://localonliner.com/2008/03/07/online-case-study-gib-olander-buys-a-house/ Peter Krasilovsky's Fri, 18 May 2012 14:01:33 +0000 hourly 1 http://wordpress.org/?v= By: Pete Flint from Trulia.com http://localonliner.com/2008/03/07/online-case-study-gib-olander-buys-a-house/comment-page-1/#comment-99603 Pete Flint from Trulia.com Sat, 15 Mar 2008 22:41:50 +0000 http://localonliner.com/?p=707#comment-99603 Hi Vickie, I'm delighted you like the service and I apologize for the problems that you are experiencing. The process is pretty fast and simple if you want to update the data with an active home for sale listing. You can find out more here: http://www.trulia.com/submit_listings/ Hopefully it should be pretty painless for your agent. The data you are referring to we get from the county assessors, which we recognize is not always 100% correct. Hence we replace the comp. tool data and the data at the top with the active listing data when we have it. So submitting it should resolve this problem. Dont hesitate to get in touch if there are any other issues. We'll be updating the facility for users to correct the County Assessor data in the future for properties that are not for sale. Best Pete Hi Vickie,
I’m delighted you like the service and I apologize for the problems that you are experiencing.
The process is pretty fast and simple if you want to update the data with an active home for sale listing. You can find out more here: http://www.trulia.com/submit_listings/
Hopefully it should be pretty painless for your agent.

The data you are referring to we get from the county assessors, which we recognize is not always 100% correct. Hence we replace the comp. tool data and the data at the top with the active listing data when we have it. So submitting it should resolve this problem.

Dont hesitate to get in touch if there are any other issues. We’ll be updating the facility for users to correct the County Assessor data in the future for properties that are not for sale.

Best
Pete

]]> By: Vickie McGee from Where 2 Get It, Inc. http://localonliner.com/2008/03/07/online-case-study-gib-olander-buys-a-house/comment-page-1/#comment-99400 Vickie McGee from Where 2 Get It, Inc. Fri, 14 Mar 2008 20:46:40 +0000 http://localonliner.com/?p=707#comment-99400 As a search professional I'd have to say I agree with Gib in that Trulia has some cool features. But as a home owner who's trying to sell I'd have to say I'm very disappointed. My 3 bedroom 2.5 bath is listed as a 2 bedroom 2 bath condo. And is being compared to such at the price I paid in 2002. When I submitted a question through Trulia Voices on how to change my listing, I found out that as an end user I couldn't. Trulia gets the data from someone else and that I needed to find the link on the details page (???) to where they get it and change it there. Can you tell me where they get their data? It looks like my agent can submit her listings to Trulia, which should update my info. I'm curious to see how long the process takes. Vickie As a search professional I’d have to say I agree with Gib in that Trulia has some cool features. But as a home owner who’s trying to sell I’d have to say I’m very disappointed. My 3 bedroom 2.5 bath is listed as a 2 bedroom 2 bath condo. And is being compared to such at the price I paid in 2002.

When I submitted a question through Trulia Voices on how to change my listing, I found out that as an end user I couldn’t. Trulia gets the data from someone else and that I needed to find the link on the details page (???) to where they get it and change it there. Can you tell me where they get their data?

It looks like my agent can submit her listings to Trulia, which should update my info. I’m curious to see how long the process takes.

Vickie

]]> By: Pete Flint from Trulia.com http://localonliner.com/2008/03/07/online-case-study-gib-olander-buys-a-house/comment-page-1/#comment-98499 Pete Flint from Trulia.com Mon, 10 Mar 2008 03:23:13 +0000 http://localonliner.com/?p=707#comment-98499 Gib, Great to hear your perspectives. We're honored. Overall, we are just at the very early stages of where we want to take the product and think we can do a much much better job and we're making improvements every week. Keep on watching. Perhaps it is just that everyone else does a worse job that we do…?! I would also love to hear about the experiences of some real users test driving some of the newer social tools in their real estate research. For example, ask a question or for advice at http://www.trulia.com/voices/ and on similar services at linkedin and Y! Answers. Would be great to see how the responses differed and how useful they were from any of the readers who are in the market. Pete Gib,
Great to hear your perspectives. We’re honored.

Overall, we are just at the very early stages of where we want to take the product and think we can do a much much better job and we’re making improvements every week. Keep on watching. Perhaps it is just that everyone else does a worse job that we do…?!

I would also love to hear about the experiences of some real users test driving some of the newer social tools in their real estate research. For example, ask a question or for advice at http://www.trulia.com/voices/ and on similar services at linkedin and Y! Answers. Would be great to see how the responses differed and how useful they were from any of the readers who are in the market.

Pete

]]> By: Peter http://localonliner.com/2008/03/07/online-case-study-gib-olander-buys-a-house/comment-page-1/#comment-98303 Peter Sat, 08 Mar 2008 22:55:52 +0000 http://localonliner.com/?p=707#comment-98303 Here is a comment on Gib's story from a friend of mine who didn't want to be identified. Your friend is right that you can often find a house on your own now without a realtor. But you definitely need a buyers agent to negotiate the transaction and follow through on all the details once you find the house you want. As you know, we thought we could buy without a buyers agent and ended up at the mercy of the sellers agent. We paid too much for our first house and couldn't get any of the repairs or finishing touches done that were promised to us. With our buyers agent in Virginia, we found the house, but she got us $10,000 in closing costs and a new washer/dryer (when the owners moved out and took theirs after promising it to us in the contract). She was diligent and looked at the house carefully. Her knowhow saved us money, and time and trouble. Finding a house is only the beginning of the process! Here is a comment on Gib’s story from a friend of mine who didn’t want to be identified.

Your friend is right that you can often find a house on your own now without a realtor. But you definitely need a buyers agent to negotiate the transaction and follow through on all the details once you find the house you want. As you know, we thought we could buy without a buyers agent and ended up at the mercy of the sellers agent. We paid too much for our first house and couldn’t get any of the repairs or finishing touches done that were promised to us. With our buyers agent in Virginia, we found the house, but she got us $10,000 in closing costs and a new washer/dryer (when the owners moved out and took theirs after promising it to us in the contract). She was diligent and looked at the house carefully. Her knowhow saved us money, and time and trouble. Finding a house is only the beginning of the process!

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