What’s really important to SMBs in digital marketing? SEO/SEM, social media, Websites, mobile optimization and promotions immediately come to mind. The core feature probably remains listings (and “enhanced” data related to listings such as location info, hours and photos.)
Listings are seen as the #2 offering after Websites by Vistaprint, which has just launched Local Listings in the U.S. and Europe. The $10 a month service is aimed at micro businesses and will distribute enhanced data such as business hours, locations and photos to 100+ publishers, as well as provide detailed analytics at perhaps “half the price” of competitors such as Yext, Moz, Go Daddy’s Locu, Constant Contact’s Single Platform, etc.
VP of Digital Services Scott Bowen tells us that Vistaprint is ideally positioned to reach customers that already buy its business cards and its growing list of supporting physical and digital products. The listings product, which has been built in partnership with Neustar-Localeze in the U.S. and Uberall in Europe, can boost their website traffic rates by up to 60 percent.
Even businesses that aggressively claim listings don’t often go much beyond Google, Bing, Yelp and YP, says Bowen. “The three or four dozen ‘long tail’ publishers give you that more reach and make a positive impact on your organic search position,” he notes.
Listings also complement Vistaprint’s other digital offerings – some of which are being white=labelled from other vendors. They’re anchored by the company’s website business (as low as $5 a month), but also include social media marketing ($10 a month); and email marketing (as low as $5 a month).
Currently, Vistaprint’s digital services are being offered a la carte. Some customers are already committed to other vendors for components such as domain listings. (in fact, Go Daddy looks like the closest competitor here). Bowen believes that microbusinesses will ultimately want a one-stop shop for all their physical and digital marketing needs, positioning Vistaprint as an omnichannel provider to small business owners.
While it is an intensely competitive space, Vistaprint has some advantages over the others in terms of its huge base of business card customers, and by extension, being able to populate the most up to date info in the listings template. “There is a lot of information on a business card,” says Bowen.
The service is currently live in the U.S., France and the U.K., and will launch within the next couple of months in Germany. Bowen feels that the various European markets have more potential in terms of being a greenfield, but they also have “very different competitive landscapes.”