ShopTalk Preview: The New Competitive Environment in Retail

Are there good ways for retailers to beat Amazon? After all, Amazon has a good head-start with warehouses in every major city promising fast delivery; competitive pricing; showrooming price comparison tools; rich marketing analytics for brands and retailers; the biggest archives of reviews; and advanced payment and ordering technologies. ShopTalk’s Chief Global Content Officer Zia […]

Can Local Member Clubs Work? New York Magazine Tries Again

Local media companies have long looked to membership shopping and entertainment clubs, akin to Amazon Prime, as a way to reflect a deeper relationship with the local community and boost retention. The New York Times, for instance, once offered its members discounts to Coney Island Cyclone baseball games and New York Public Library events. The […]

ChasePay Plays ‘Catch Up’ With LevelUp Investment

Banks and credit card companies are hoping that mobile payments help them build a deeper relationship with millenials and stave off disrupters such as Apple, PayPal, Samsung and Google. They definitely bring volume to the industry – Chase says that one million of its 24 million mobile customers have adopted ChasePay. But they generally haven’t […]

Olivier Vincent: SMB Marketing ‘More than Google and Facebook’

Selling marketing services to SMBs is never going to be easy, and Google and Facebook get more than their fair share of business. But the SMB market remains a potential gold mine for platform providers and resellers. To gauge the current environment, we caught up recently with a longtime expert in SMB sales: LocalSphere founder […]

Yelp Extends its SMB Features, Adding Empyr’s Cash Back Loyalty Program

Yelp has made great strides in extending beyond reviews with reservations, food delivery, requests for quotes and other services. It will now add Yelp Cash Back via a new deal with Empyr, an online-to-offline marketing platform (full disclosure: I’ve had a relationship with Empyr). Cash Back is starting out with 8,000 restaurants and retail merchants. […]