Swipely Rebrands as ‘Upserve’; Analytics Lead for Restaurants, Not Payments

In 2012, payments seemed to be the horse to ride in on for marketing services, as SMBs saw the coming era of mobile payments as an opportunity to dislodge credit card companies with cheaper payment processing, coupled with complete suite of analytics, promotions, and loyalty services. Key candidates included Google Wallet, ISIS, PayPal, First Data,Groupon’s […]

Cardlinx San Francisco: The Drive to ‘Incremental Spend’ by Consumers

The evolution of the card linked space is happening in unexpected ways, as we saw this week at Cardlinx’s San Francisco conference. It was the association’s largest event in its two year history. Basically — the table has been set; a number of early arriving guests have arrived; and we are now waiting for real […]

Does Email Still Drive SMB Marketing? Privy Says ‘Yes’

We’re said to be in a post-email generation, as Millennials increasingly rely on messaging and other channels. There will need to be a lot of adjustment for marketing strategies. But email is still the most reliable connection for most consumers. It remains the primary input for customer lists, which are now being collected by 80 […]

American Express Cuts Back: Big Impact on SMB Digital Marketing Support?

American Express is under the knife, as it cuts $1 billion in spending with the end of its Costco and JetBlue co-branded cards. The cutback will probably cut into many of the forward looking promotion and marketing projects that Amex underwrites with Facebook, Twitter, Foursquare, Uber, Pinterest and others. It will also lead to the […]

Connectivity’s Matt Booth: SMB Marketing Automation ‘Unfolding Like B2B’

As marketing automation platforms have become more efficient, we’ve seen them being increasingly used by SMBs and multi-location merchants to localize advertising, leads management and promotions with listings, reviews and Websites. One such platform is provided by Connectivity, which handles presence management for enterprise and franchise groups such as Sky Zone, Pie Five Pizza and […]

‘Print SEO’ Efforts Drive Digital Traffic for Traditional Media Advertisers

Digital conversion services have played a key role in getting print advertisers online. But in a “digital first” world, advertisers want to do more than simply replicate their ads. Some of the real value is taking the content from their ads; making it searchable; and adding it to new channels, including social media, new display […]

Getting from Search to ‘Close the Loop’: Chatting with FreshLime’s Jay Bean

SEO remains key for SMBs in 2016, but the goalposts have moved. With a surfeit of “close the loop” technologies being added to Big Data analytics, search has become just the tip of the iceberg. Companies like SignPost are working closely with SMBs to provide close the loop information and action for SMBs. Service lead […]