Just 22 percent of American adults say they strongly agree that “the Computer” has replaced the print Yellow Pages (YP) in their lives, according to The Yellow Pages Association’s 2005 Industry Usage Report, which was conducted by Knowledge Networks among 9,208 adults.
But even some of those adults apparently sneak a look at The Yellow Pages once in a while. The research showed that 89 percent use the print YP at least once a year, 75 percent at least once a month, and 51 percent at least once a week.
While penetration remains strong, usage continues to fall. Currently, adults who use the Yellow Pages average 1.29 lookups a week, down from 1.4 lookups in 2003 and over 2 lookups in the 1990s. The decline in lookups was especially severe in major cities such as New York and Los Angeles, where residents average .6 lookups per week.