SMBs Are Stalled with FinTech; Its Long-Term Influence Remains Inevitable

As Money2020 concludes its 5th big show focusing on the new role of tech-based services in payments and marketing, FinTech has stalled for the SMB marketing channel. Once thought of as a game changer and disrupter for SMB marketing – and a key component in their very real move towards CRM — FinTech hasn’t really […]

B2SMB Summit Preview: Pitney Bowes’ Michael Griffiths — Shipping’s Role for SMB E-Commerce

One of the key topics we’ll be tackling at The B2SMB Summit is the rise of the new generation of e-commerce, which has raised the bar for SMBs competing against larger enterprises.  Nearby warehouses, speedy delivery, efficient shipping and handling and ease of return are among the factors that SMBs need help with to level […]

Betting on Local Wi-Fi: A Look at ZenReach and LinkNYC

Sometimes, you want to cut the telecom chord and rely on Wi-Fi and Skype. Well — Good luck with that! When you get beyond Starbucks, McDonalds and the public library, Wi-Fi signals can be kind of spotty. Currently, 28 percent of SMBs provide some type of Wi-Fi service, according to Unacast. Is there a good […]

ChasePay Plays ‘Catch Up’ With LevelUp Investment

Banks and credit card companies are hoping that mobile payments help them build a deeper relationship with millenials and stave off disrupters such as Apple, PayPal, Samsung and Google. They definitely bring volume to the industry – Chase says that one million of its 24 million mobile customers have adopted ChasePay. But they generally haven’t […]

Belly Seeks Next Steps for Loyalty Marketing; CEO Logan LaHive Steps Down

Belly founder Logan LaHive is stepping down, signifying a new orientation for the company that focuses less on SMBs, which are tough to scale, towards analytics for national-to- local retail (like 7-Eleven, an investor.) CFO Dan Gloede is taking over the top spot. LaHive’s step-down tells a lot about the challenges of scaling SMB sales […]

Banks See ‘Scale’ As Their Advantage Over Digital Disruptors

With the incredible riches of the next wave of commerce awaiting, it’s a race of the incumbents versus the innovators. “The race is for the incumbents to fix things before innovators get distribution,” ” suggests Global Payments SVP of Global Product Frank Young. That was one of the basic themes this week at the fourth […]