The Boston Globe Stakes Out a Role in WiFi

The Boston Globe is building out a series of local WiFi “Pulse Points” that provide hyper-local information about the signal area (train stations, book stores, etc.). The paper, which is owned by The New York Times Co., launched two Pulse Points at the end of September, and expects to add some other Pulse Points by the end of the year.

While the Pulse Points only include content today, it doesn’t strain the imagination to see that advertising and transactions could be added in the future. Such a scenario is especially interesting in light of the breezy assumption that Google’s current bid to WiFi all of San Francisco is a slam dunk to sell advertising at the expense of local newspapers, Yellow Pages or TV stations –or all three.

Going forward, the question is whether The Globe and other papers can carve out a role for themselves if the likes of Google assume the hosting responsibilities for WiFi – and presumably, the default browser. We know this: to date, no newspaper has really developed a compelling wireless service worth paying for. Why would they be able to create a more compelling wireless service?

TV-Based Local Services Beat VoIP?

One way for the telcos to beat back free or cheap Voice over IP services (VoIP) is to get away from their sole focus on the phone and move to a feature-rich, Internet Protocol TV (IPTV) platform, complete with local directory, community and news services.

Amdocs, a leading telco integrator, certainly sees things this way. Amdocs Marketing Director Eitan Gelbaum said the key to winning the war with VoIP will be to transfrom the television into the family’s communications headquarters. He noted that 150 telcos worldwide have indicated that they’ll move to an IPTV platform within two or three years.

eBay and Skype: The Classifieds Factor

Some analysts haven’t figured out Skype’s value to eBay. But I see it fairly plainly: classifieds. The classifieds industry appears to be on the verge of a freefall, due to services such as Craig’s List that don’t charge But with Skype in the picture, I see lots of “value add” that buyers and sellers would happily pay for.

Using Skype, which integrates Voice over IP phone and instant messaging, the unadorned text ads may still run free. But Skype potentially adds a lot of value by directly connecting sellers to buyers via Pay-Per-Call, while sending them more in-depth information at the same time.

The integration of Skype also helps close the loop in the transaction cycle. Currently, eBay transmits five million emails a day between its buyers and sellers, mostly for expensive goods like real estate or autos that are “involved” and “complex.” Skype’s instant messaging, voice mail and voice call services are likely to increase the volume of such communications, and also make them more universal.