We’re seeing three models in the new loyalty and engagement space: “punch cards” where merchants reward you based on how often you come back; “Frequent flyer” or diner points that give you a leg up on airline or hotel points for shopping; and the “universal currency” model that hands out points towards programs of your …continue reading »
Our Flagship event: San Francisco Dec. 10-12.
Some of our Great Speakers!
Gavin Newsom, Lt. Governor, California
Kara Swisher, Co-Executive Editor, AllThingsD
Blake Irving, CEO, GoDaddy
Brian Boland, VP, Products, Facebook
Ralf VonSosen, Marketing Leader, LinkedIn
Brendon Kraham, Dir, Global Mobile Solutions, Google
Chris Schroeder, Author, Startup Rising
Jody Ford, VP, Marketplaces, eBay
Patrick Barry, CMO, DemandForce (Intuit)
Mark Roberge, SVP, Hubspot
Denise Chudhy, VP, Weather.com
Sean Smyth, VP, Groupon
Victor Ho, CEO, FiveStars
Audrey Cooper, Managing Editor, The SF Chronicle
Thanks for coming to my personal site. Most of the content on this site is also found on BIA/Kelsey’s Local Media Watch, which includes material from other BIA/Kelsey analysts. I am a Vice President with BIA/Kelsey, and focus on running the company’s conference division, and the Marketplaces research program.