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MLM San Francisco: Google Keynoters Focus on Optimizing Mobile

Google sees great usage and potential for mobile with features such as Google Maps, “which is one of the most popular Apps on any phone,” noted Surojit Chatterjee, head of mobile search ad products, who was co-keynoting at MLM San Francisco.

Mobile “is an extension of the Web” and can get “better usage than banner ads,” says Chatterjee. But mobile also has many challenges, especially the siloizatoin of apps. Google is working to point users to the right app,” he said.

Some opportunities are more obvious. Click to call, for instance, “has very strong adoption. It is getting even better” as Google integrates more technology that provides better interfaces, better data for execution and better measurement. Chatterjee notes that the average call duration is six or seven minutes long, and provides ample data for measuring sales quality.

Co-keynoter Brendon Kraham, Global Mobile Sales and Product Strategy, noted that “mobile is changing the way that people interact. All mobile is new behavior,” he said. It is especially hyperlocal. Priceline, for instance, said that 65 percent percent of its people looked for deals within 20 miles, 35 percent within one mile and 85 percent of those searching for a deal with mobile used the deal within one day of a search.

“Discovery is critical,” he said. “If they build it,they will come.” Kraham also said that SMBs risk being left behind. Consumers are 18 months ahead of businesses in their embrace of mobile,” he said.

MLM San Francisco: Mobile Ad Technology Boosts Conversion, Needs Work

Mobile ads are taking off but mobile specific technology, such as LAT/Long and GPS, sometimes gets messed up when the data is transferred from publishers, said panelists participating at MLM San Francisco today.

Lots of networks provide “Wichita, KS” as the location of targeted users, said YP’s David Kurtz. Why? Because it is smack in the middle of the country,” he says. It has nothing to do with the actual location of users. YP, however, still seeks to leverage LAT/Long to the best of its ability. “We use geo-fencing; really precise kinds of targeting,” said Kurtz. “It is really about understanding the needs of the business you are serving.”

Effective geo-targeting can boost “high value clicks from 18 percent to 50 percent of clicks on the landing page.” Geo-fenced daily deals also get strong results. YP gets 5-10 percent conversion on such deals when they are integrated within a mobile banner ad. That is well above normal conversions, Kurtz noted. “That to me is the future.”

Some of the granularity that advertisers seek from geo-targeted campaigns is best provided by WiFi,” noted JiWire Acting CEO David Staas. “By default, WiFi has that granularity, It is pure LAT/Long. For instance, his service can tell the difference between people sitting in a coffee shop and walking by a coffee shop. “The power of location comes to play,” he said.

One way to boost click through rates is to provide geo-targeted images, noted Ana Martinez, VP of tech, CityGrid. CityGrid sees a 72 percent click through rate for images that have geo-targeted information, such as restaurants or other locations,” she said.

XAd CEO Chi-Chao Chang added that if you are going to leverage geo-targeted information, make sure that advertisers have them set up. “Lots of advertisers don’t have tracking set up,” he said. The company, for instance, works with geo spatial agencies who depart from depart from zip code information with LAT/Long data and GPS. “If you know that information, you can do a lot more for advertisers.”